At Square Telecommunications, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, purchase our products, or engage with our services.

By using our website (www.squaretech.co.za), you consent to the data practices described in this policy.

Information We Collect

We collect and process various types of personal data, including:

Information You Provide Directly

• When you create an account, place an order, or contact us, we may collect:
  • Full name
  • Email address
  • Phone number
  • Shipping and billing address
  • Payment details (processed securely via third-party payment providers)
  • Any other information you voluntarily provide

Information Collected Automatically

When you visit our website, we may automatically collect:

• Device and Browsing Data: IP address, browser type, operating system, referring URLs, pages visited, and time spent on our website.
• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience (see Cookies Policy below).

Third-Party Data

We may receive data from third-party partners such as:

• Payment gateways and financial institutions for fraud prevention.
• Marketing platforms and analytics providers (e.g., Google Analytics, Facebook Pixel).

How We Use Your Information

We use your personal information to:

• Process and fulfil your orders, payments, and deliveries.
• Provide customer support and respond to inquiries.
• Improve our website, services, and marketing efforts.
• Send updates, promotions, and service-related communications.
• Prevent fraudulent activities and enhance security.
• Comply with legal and regulatory obligations.

We will never sell your personal information to third parties.

How We Share Your Information

We may share your information with trusted third parties, including:

Service Providers

• Payment processors (e.g., PayFast) to securely process transactions.
• Courier companies for order fulfilment and delivery.
• IT service providers for website hosting, maintenance, and security.

Legal and Regulatory Compliance

• If required by law or to comply with legal obligations.
• To protect our business, customers, and website from fraud or security threats.

Third-Party Analytics and Marketing

• We may share anonymised data with Google Analytics, Facebook Ads, or other marketing platforms to improve our advertising effectiveness.

How We Protect Your Information

We implement industry-standard security measures to safeguard your personal data, including:

• SSL Encryption – Ensures secure communication between your browser and our website.
• Access Controls – Only authorised personnel have access to your data.
• Secure Payment Processing – Transactions are handled by PCI-compliant payment providers.
• Regular Security Audits – We monitor and update our security measures to prevent breaches.

However, while we take strict precautions, no online data transmission is 100% secure. You share your data with us at your own risk.

Your Data Protection Rights

Under data protection laws, you have the following rights:

• Right to Access – Request a copy of the personal data we hold about you.
• Right to Correction – Update or correct inaccurate personal data.
• Right to Deletion – Request deletion of your data, subject to legal obligations.
• Right to Restriction – Limit how we process your personal data.
• Right to Data Portability – Receive a copy of your data in a structured format.
• Right to Object – Opt-out of marketing communications or data processing.

To exercise these rights, please contact us at info@squaretech.co.za.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Improve website functionality and user experience.
• Analyse website traffic and trends.
• Provide personalised advertising and marketing.

Managing Cookies

You can control or disable cookies via your browser settings. However, disabling cookies may affect your browsing experience.

Data Retention

• We retain your personal data only for as long as necessary to fulfil orders, comply with legal obligations, and improve services.
• Financial transaction records are kept for tax and compliance purposes.
• You can request data deletion at any time (subject to applicable legal requirements).

Third-Party Links

Our website may contain links to external websites (e.g., payment processors, social media platforms). We are not responsible for the privacy practices of third-party sites. We encourage you to review their privacy policies before sharing any data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in laws, technology, or business practices.

Any updates will be posted on this page, and your continued use of our website after changes means you accept the revised policy.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: info@squaretech.co.za
Call: 083 234 3301
Address: 4 Kikuyu Road, Sunninghill, Johannesburg, Gauteng, 2157